Prep the chicken: Pat the chicken dry and season both sides with the Italian seasoning mix (or homemade blend), black pepper, and dried basil. This helps the flavor sink in.
Optional sear for extra flavor: Heat olive oil in a skillet over medium-high.
Sear chicken 1–2 minutes per side until lightly golden. This step adds depth but isn’t required.
Layer in the crockpot: Place the seasoned chicken in the slow cooker. Sprinkle minced garlic on top.
Make the sauce base: In a bowl, whisk cream of chicken soup, chicken broth, and cream cheese cubes until mostly smooth.
It doesn’t need to be perfect—heat will finish the job.
Pour and cook: Pour the sauce over the chicken. Cover and cook on Low for 4–5 hours or High for 2.5–3 hours, until the chicken is tender and easily shreds.
Finish with Parmesan: Stir in Parmesan during the last 15 minutes of cooking. Taste and adjust salt and pepper if needed.
Shred or slice: Shred the chicken directly in the crockpot with two forks for a saucy, pulled texture, or slice if you prefer pieces.
Serve: Spoon over hot pasta, rice, or mashed potatoes.
Garnish with chopped parsley. Add a splash of pasta water or extra broth if you want a looser sauce.